Returns & Exchanges

At Waverley Mills, we take pride in the craftsmanship of our luxury textiles; if you are not completely satisfied with your purchase, we offer returns or exchanges on all full-priced items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team with your order number and reason for return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Ensure the item is in its original, unused condition with all Waverley Mills tags and premium packaging intact.

• 3.
  Ship the Item

  Affix the provided shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition at our mill, we will process your refund or dispatch your exchange within 5 business days.